Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.If the receiver is plugged in, and you’ve tried all other troubleshooting steps, try moving the receiver to a different USB port, if one is. USB ports can go bad, making them unusable. If it doesn’t have a receiver, it may be a bluetooth mouse in which case, check your bluetooth settings.
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